Cancellations & Order Change Policy

Last Updated: 31-07-2025

1. ⏰ Order Cancellations

You may request to cancel your order by contacting us as soon as possible via:

If your order has not yet been packed or shipped, we will cancel and refund your order in full.
If your order has already been shipped, we cannot cancel it. However, you may be eligible for a return. Please refer to our Return & Refund Policy.

2. 🛠️ Order Changes (Address, Item, or Quantity)

We can only process changes to your order before it is shipped.
Once the parcel has been dispatched, we cannot modify your delivery address, products, or quantities.

Please double-check all details before confirming your order.

3. 🚫 Refusal of Delivery

If you refuse delivery without prior communication, we reserve the right to deduct return shipping fees and any damages before issuing any refund (if applicable).

4. 🔗 Related Policies

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